Frequently Asked Questions

Everything you need to know about your Z'lenso experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is the Z'lenso return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garments for the best match.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

Are your materials sustainably sourced?

At Z'lenso, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the impact of fast fashion on the environment.